Certificate 3 in Front Office Operations

Level: Certificate 3(MNQF Level 3)
Duration: 0.5 years(1 Semester)
Modes: Available Modes (Full-Time)
Course Fee: Course FeeMVR 3,668

next Intake: August Intake 2024
Campus: Male' (Full-Time (Evening)),Thinadhoo (Full-Time (Evening)),Kulhudhuffushi (Full-Time (Evening)),Gan (Full-Time (Evening))

Overview

This course is designed to impart knowledge and skills to improve customer relations, as well as the skills required to gain entry level position in the front office department of a resort/ hotel. This course provides a smooth path for those successfully completing the program to progress to higher education.

Entry Requirements

General Entry

i) Successful completion of Basic Education OR
ii) Attainment of a Level 2 qualification OR
i) Successful completion of Basic Education OR
ii) Attainment of a Level 2 qualification OR

Alternative Entry

i) 18 years old and 1 year work experience
i) 18 years old and 1 year work experience

General Notes

Entry requirements are indicative. Depending on the sequence and the number of applications received, all qualifying students may not gain entry.
Circumstances may require the University to defer or cancel some courses, especially when the minimum class size (10 for certificate & diploma courses, 15 for Degrees courses) is not achieved.
Passes at GCE OL/SSC and HSC is considered to be grades "C" or above and passes at GCE AL is considered to be the grades "E" or above.

Structure

Semester 1

Type	Code	Name	Prerequisites	Credit Points	Fee (MVR)
CORE	HAS017 Safety and Security (CORE)	Safety and Security	Nil	3 Safety and Security (CORE) (3) (3)	249 249
CORE	HOS041 Front Desk Operations (CORE)	Front Desk Operations	Nil	15 Front Desk Operations (CORE) (15) (15)	1,245 1,245
CORE	HOS055 Introduction to Hospitality and Tourism Industry (CORE)	Introduction to Hospitality and Tourism Industry	Nil	3 Introduction to Hospitality and Tourism Industry (CORE) (3) (3)	249 249
CORE	HOS067 First Aid and Firefighting (CORE)	First Aid and Firefighting	Nil	10 First Aid and Firefighting (CORE) (10) (10)	830 830
CORE	TRS049 Business Communication (CORE)	Business Communication	Nil	3 Business Communication (CORE) (3) (3)	249 249
CORE	TRS059 Working as a Tour Guide (CORE)	Working as a Tour Guide	Nil	6 Working as a Tour Guide (CORE) (6) (6)	498 498
CORE	ENG009 English language (CORE)	English language	Nil	3 English language (CORE) (3) (3)	174 174
ELECTIVE	ELECTIVE (ELECTIVE)	ELECTIVE	Nil	3 ELECTIVE (ELECTIVE) (3) (3)	174 174

ELECTIVE

Type	Code	Name	Prerequisites	Credit Points	Fee (MVR)
ELECTIVE	JAP003 Hotel Japanese (ELECTIVE)	Hotel Japanese	Nil	3 Hotel Japanese (ELECTIVE) (3) (3)	174 174
ELECTIVE	CHN003 Chinese Language (ELECTIVE)	Chinese Language	Nil	3 Chinese Language (ELECTIVE) (3) (3)	174 174
ELECTIVE	FRE003 Hotel French (ELECTIVE)	Hotel French	Nil	3 Hotel French (ELECTIVE) (3) (3)	174 174

Course Total

46 CP

Total: 3,668

3,668

Careers

Front Desk Receptionist Customer Service Representative Guest Services Officer Reservations Agent Concierge Front Office Supervisor Information Clerk Office Administrator Event Registration Coordinator Sales Support Representative